Monitor your hosting storage - Revision history

Andrew: /* Removing old emails */

2024-03-04T08:44:02Z

‎Removing old emails

2022-01-27T13:37:22Z

2020-06-23T07:27:52Z

2020-06-23T07:22:39Z

‎Removing old emails

2020-06-23T07:15:45Z

‎If you're using a POP3 account on multiple devices

2020-06-23T07:10:30Z

‎If you're using a POP3 account in a single mail client

2020-06-23T07:05:58Z

‎If you're using a POP3 account in a single mail client

2020-06-23T07:05:24Z

‎Outlook

2020-06-23T07:04:54Z

‎If you're using a POP3 account in a single mail client

2020-06-23T07:01:47Z

‎If you're using an IMAP account in a mail client

← Older revision		Revision as of 08:44, 4 March 2024
Line 27:		Line 27:

	=Removing old emails=		=Removing old emails=
		+	For a complete guide to backing up your emails, please see [[Everything you need to know about email backups]]

	==If you're using an IMAP account in a mail client==		==If you're using an IMAP account in a mail client==

@@ Line 1: / Line 1: @@
 =Check your usage and determine the cause=
-Log in to https://my.imaginet.co.za
+Log in to [https://my.imaginet.co.za/ MyDot]
 Click on "Hosting and Domains" on the left, click "Controls" next to your domain name and then click the "Usage" button.
@@ Line 16: / Line 16: @@
 '''Do not attempt this unless you are familiar with the structure of your website. We recommend making an external backup of your site before attempting any changes.'''
-Log in to https://my.imaginet.co.za
+Log in to [https://my.imaginet.co.za/ MyDot]
 Click on "Hosting and domains" then on "Controls" next to your domain name. Click on "Hosting Panel" to be redirected to the Plesk Control panel for your hosting package.

← Older revision		Revision as of 07:27, 23 June 2020
Line 83:		Line 83:

	==If you only access your emails via Roundcube or Webmail==		==If you only access your emails via Roundcube or Webmail==
		+	Simply log in to your mailbox and delete unnecessary emails.
		+
		+	Remember to empty your trash folder.
		+
		+	Click on "Trash" the "select > All" and click "Delete".
		+
		+	[[File:Roundcubedelete.JPG]]

← Older revision		Revision as of 07:22, 23 June 2020
Line 60:		Line 60:

	'''The following changes must be made on all devices accessing the same email account.'''		'''The following changes must be made on all devices accessing the same email account.'''
		+
		+	===Outlook===
		+	#Open Outlook.
		+	#Click the File tab > Account settings > Account settings.
		+	#Highlight your current POP3 account and click Change.
		+	#Note: The window that opens will tell you what type of email account you have. (Look under Type.)
		+	#Choose More settings and click on Advanced.
		+	#You should see a check box titled: Leave a copy of messages on the server.
		+	#Check this option, and then check the option "Remove from the server after" and select the appropriate number of days.
		+	[[File:Outlookleave.png]]
		+
		+	===Apple Mail===
		+	#After opening the Apple Mail program, click on "Mail" from the menu at the top.
		+	#Click on "Preferences"
		+	#Click on "Accounts" (the @ symbol)
		+	#If you have more than one mail account, select the one you want to work with
		+	#Click "Advanced"
		+	#Make sure the box next to "Remove copy from server after retrieving a message" is checked.
		+	#Select the appropriate time after which mail should be removed.
		+	#Click "Save" when you close the Preference pane
		+	[[File:Appleleave.jpg]]

	==If you only access your emails via Roundcube or Webmail==		==If you only access your emails via Roundcube or Webmail==

← Older revision		Revision as of 07:15, 23 June 2020
Line 57:		Line 57:

	==If you're using a POP3 account on multiple devices==		==If you're using a POP3 account on multiple devices==
		+	You will need to set your mail client to leave mail on the server long enough for all devices to retrieve email. For example, if you check for new emails on one device everyday, and on another device only once a week, you'll need to leave emails on the server for a week so that both devices can retrieve all emails.
		+
		+	'''The following changes must be made on all devices accessing the same email account.'''

	==If you only access your emails via Roundcube or Webmail==		==If you only access your emails via Roundcube or Webmail==

@@ Line 45: / Line 45: @@
 #You should see a check box titled: Leave a copy of messages on the server.
 #Uncheck this option.
 ==If you're using a POP3 account on multiple devices==
 ==If you only access your emails via Roundcube or Webmail==

@@ Line 39: / Line 39: @@
 ===Outlook===
 #Open Outlook.
-Click the File tab > Account settings > Account settings.
+#Click the File tab > Account settings > Account settings.
-Highlight your current POP3 account and click Change.
+#Highlight your current POP3 account and click Change.
-Note: The window that opens will tell you what type of email account you have. (Look under Type.)
+#Note: The window that opens will tell you what type of email account you have. (Look under Type.)
-Choose More settings and click on Advanced.
+#Choose More settings and click on Advanced.
-You should see a check box titled: Leave a copy of messages on the server.
+#You should see a check box titled: Leave a copy of messages on the server.
-Checking the box will enable Leave a copy of the message on the server.
+#Checking the box will enable Leave a copy of the message on the server.
 ==If you're using a POP3 account on multiple devices==
 ==If you only access your emails via Roundcube or Webmail==

← Older revision		Revision as of 07:01, 23 June 2020
Line 29:		Line 29:

	==If you're using an IMAP account in a mail client==		==If you're using an IMAP account in a mail client==
		+
		+	Removing old emails via IMAP is easy. Simply delete unnecessary emails in your mail client. '''Please note that these changes will be applied to the server and synchronised across all devices.''' In other words, if you delete an email on one device it will be deleted from all devices.
		+
		+	If you would rather retain these emails we recommend upgrading your hosting package instead.

	==If you're using a POP3 account in a single mail client==		==If you're using a POP3 account in a single mail client==