Revision as of 20:25, 25 November 2021

Installation

The power light should be on and stable.
- Power light off: Ensure device is plugged in and switched on at the wall.
The PON light (Passive Optical Network) should be on and green.
- Off, red and flashing: There is an error with your line. Contact us and we'll have it sorted out!
The LOS light (Loss of Signal) should be off.
- On: There may be a fault with your fibre connection. Contact Imaginet!
PON and LOS lights flashing: The device is faulty. Contact Imaginet and we'll arrange for a new device to be installed for you.
The LAN light should be on.
- Off: The device is not properly connected to the ONT.
- Ensure cables and connectors to the Wi-Fi enabled ONT and device are plugged in properly.
- Ensure all devices are switched on.
- Try different LAN cables.
- Switch the ONT device off for 5 minutes and turn it back on. If the light stays off, contact Imaginet.
The WLAN light
- On: Wi-Fi is enabled.
- Off: Wi-Fi is not enabled or the device has no power
- Flashing: Data is being transmitted
NOTE: If the LAN light stays off please log a query with your ISP. You cannot use a telephone cable. You will need to use an Ethernet, LAN or CAT6 cable.

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 =Installation=
+[https://www.imaginet.co.za/kb/images/7/7c/Vumatel_Installation_Guide.pdf Installation Guide]
+[https://www.imaginet.co.za/kb/images/1/18/Vuma_Installtions_Terms_and_Conditions.pdf Installation Terms and conditions]
+[https://www.imaginet.co.za/kb/images/7/7d/Vumatel_National_Installation_Standards.pdf National Installation Standard]
 [https://www.imaginet.co.za/kb/images/5/5f/Vuma_ONT_Quick_Start_Guide.pdf ONT Quick Start Guide]
+[https://www.imaginet.co.za/kb/images/8/80/Vuma_CPE_Quick_Start_Guide.pdf CPE Quick Start Guide]
 =Troubleshooting=