Migrate your line to Imaginet

Migrating the ADSL portion of your Telkom line to Imaginet's control will reduce your monthly line rental, and allow us to liaise with Telkom on your behalf to perform port recreates, log faults, and place orders to upgrade or downgrade your line speed.

Please note that only the ADSL line rental portion of your Telkom account will be migrated to Imaginet's control. Your telephone line rental, telephone call charges, Telkom data packages, etc. will remain payable to Telkom.

Instruct Telkom to release your line into the holding pool

Browse to www.telkom.co.za. Click "log in" at the top right of the screen.

Click "log in" below "Mobile & Home".

Enter your registered email address and password and click "Login".

Click "Manage my account".

Scroll to the right and click "Go" below "Cancel your services".

Select your account from the "Select Account" dropdown.

Enter your contact details, including your name, email address, landline number and mobile number.

Click the box next to your ADSL line. The ADSL line might not be clearly labelled, but it will be the item with your telephone number followed by "_1". Example: 0110123456_1. Click "Continue"

Select your reason for migrating your line