How to Backup your website
Firstly ensure that you have all your logins supplied on your datasheet that was sent to you.
To backup your database simply visit your browser and type in phpmyadmin.domain.com (please note to replace the domain.com with your actual domain name). You should see a login page like this:
Enter the database username and password that is listed on your datasheet and press go.
Once you are logged in you should see a table filled with information.
Tick the box that says check all and right next to that you should see a drop down menu. choose the option that says export.
Once you have selected export it will open up the next step which is to click on GO that will begin downloading your database to your local computer as shown below:
You have finally completed the backup download of your database to your local machine.
The next and final step is to backup your actual web content that is located in your root directory known as httpdocs.
Simply open up filezilla on your computer if you already have it installed or if not, you can simply download it from the link below