Monitor your hosting storage

From Imaginet FAQ
Revision as of 09:05, 23 June 2020 by Andrew (talk | contribs) (Outlook)
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Check your usage and determine the cause

Log in to https://my.imaginet.co.za

Click on "Hosting and Domains" on the left, click "Controls" next to your domain name and then click the "Usage" button.

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"Storage usage" refers to disk space used by your website.

"Email storage usage" refers to disk space used by your email accounts.

Removing unnecessary files from the hosting server

Do not attempt this unless you are familiar with the structure of your website. We recommend making an external backup of your site before attempting any changes.

Log in to https://my.imaginet.co.za

Click on "Hosting and domains" then on "Controls" next to your domain name. Click on "Hosting Panel" to be redirected to the Plesk Control panel for your hosting package.

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Click on "File Manager" to be directed to the file manager interface where unnecessary files and directories can be deleted.

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Removing old emails

If you're using an IMAP account in a mail client

Removing old emails via IMAP is easy. Simply delete unnecessary emails in your mail client. Please note that these changes will be applied to the server and synchronised across all devices. In other words, if you delete an email on one device it will be deleted from all devices.

If you would rather retain these emails we recommend upgrading your hosting package instead.

If you're using a POP3 account in a single mail client

Simply modify your email account settings so that a copy of received emails will not be left on the server.

Outlook

  1. Open Outlook.
  2. Click the File tab > Account settings > Account settings.
  3. Highlight your current POP3 account and click Change.
  4. Note: The window that opens will tell you what type of email account you have. (Look under Type.)
  5. Choose More settings and click on Advanced.
  6. You should see a check box titled: Leave a copy of messages on the server.
  7. Checking the box will enable Leave a copy of the message on the server.

If you're using a POP3 account on multiple devices

If you only access your emails via Roundcube or Webmail